3 Mistakes I Made and You Can Learn From as a Small Business Owner

October 21, 2013 Kevin Raymond

Have you made mistakes as a small business owner? I know we have and in the early days I'm not sure we even recognized what those mistakes actually were. Over the last few years however, after seeing our business from new perspectives, my father and I have started to recognize and learn from our previous mistakes.

Here are three of our biggest.

Know The Tendencies of Your Customers

August 16, 2013 Kevin Raymond

Many of our customers have done business with us for years and we appreciate every order they place here at the shop. Part of the reason they come back, besides stellar work, is the fact that I do my best to learn there tendencies and little idiosyncrasies. This does not mean I am at everybody's beck and call 24/7, but I do make an effort to give each and every customer the best service possible.