The Mercy of Others

If you follow this blog or our Twitter feed you have heard about our little company purchasing a new CNC plasma table. The process has been exciting, especially since it's the first time in years the business has taken steps to move forward and grow. When last I updated the optimism was flying high and I expected the machine to be running sooner than later. Sadly, it's later and the plasma still sits gathering dust waiting for the final hookup. The waiting game continues for a step down transformer, exhaust fan and final electrical installation.

My hands are tied. Everything in my control is complete and for now I am at the mercy of others to get the ball rolling again. The last word I had was this week was looking good for receiving both the transformer and exhaust fan. Whether or not I hear the glorious beeping sounds of a truck in reverse will remain to be seen.

My optimism still reigns true, but the waiting game is growing tiresome.

The Invaluable Insight From Customers That Care

One of the best things about having good relationships with customers is the feedback you gather on a daily basis. This can be invaluable when you take big steps that benefit you, your company and your customers.

The last few months, putting everything together for our new investment took a lot of time and effort. Mine and my fathers minds have been fixated on making sure we had t's crossed and i's dotted for the purchase and installation of our new CNC plasma machine. As of today, the battle continues for the next few weeks until the machine is completely setup and calibrated with our perfect settings, ready to use.

During this time we have had many customers in and out of the shop to see the new addition and discuss what has been going on with the company in the fourth quarter of last year and into the new year. All of them have been fantastic. They genuinely care, wanting us to succeed and wish us luck with anything that pertains to our new investment.

The best part of our interactions are the questions about minute details pertaining to the machine. Things I haven't even thought of over the course of the process. Great inquiries which I lock into the mind vault, adding to my growing list of questions for the techs.

It's amazing what you completely overlook when you're focused on other things. Even when you feel like you're totally focused, you're not. My customers have saved me the time of sitting, racking my brain to list questions for the techs when they come to finish the installation process. Questions that seem so obvious when I hear them out loud. I think to myself, "How could that completely obvious and logical question totally escape me?"

They will never know how grateful I am for these insights. Everything going on these days is new and scary (good scary) territory for our company. The process has been exhausting, but beyond enjoyable because it's exciting to know that you are taking steps forward instead of sideways.

The adventure continues...

The Right Time For a New Equipment Investment

I am happy to say that after years of financial stagnation, we are finally taking steps toward growth with our first major equipment investment in years. Business has increased to a point where this decision makes sense, but that is not the reason we are taking on the risk of a major investment. The company has been mulled in a soup of non-growth for many years and it was time to start taking advantage of sexy interest rates and tax breaks to help the business move forward. Currently we are in the process of purchasing a new table plasma cutting system for our little sheet metal fabrication job shop. This would be our biggest equipment investment in many years. However, it would increase our production greatly and make it possible to search out bigger projects in the residential HVAC sheet metal fabrication markets locally. Seeing as our shop doesn't weld and has never owned a handheld plasma cutting machine, we are a bit green when it comes to dealing with consumables and pneumatic tools. The learning process will be educational, very interesting and eventually profitable.

Having the ability to decrease cut time and waste will make fabricating fittings like cold air boots, trunk duct reducers and custom transitions far easier and profitable for our micro-business. After hemming and hawing for a few months we finally took the leap and started heavily researching our new equipment investment.

I, as a business owner, want to create jobs in my community, but in order to make this happen the machinery needed to come first. I need to know I can bring in new business in order to keep a new employee working. The company is not in a position to do this just yet. Increasing productivity first was the most economical way for the company to reach some short and long term goals.

The quoting process is near completion and financing is on the horizon. Best case scenario would be  a initial equipment investment in our new plasma cutting table within a month or so, hopefully having everything installed by the end of the year. Hoping my optimism continues through the process.

Fingers X'd