Should We Start a Facebook Business Page?

I have been pretty open regarding my hatred and questions about Facebook. We have never had a Facebook business page; I deleted my personal account over a year ago and have never felt more free. But...

Now that our company is working diligently on marketing the business, latching onto the power of the web and social media, I may be having a change of heart. Is it time for us to start a Facebook business page?

I openly despise, throwing barbs whenever I can, everything that is Facebook. The incessant baby bumps and people who I've talked to once pretending to be my bestee. However, my hypocritical juices are flowing, not wanting to miss out on any opportunity to help promote our business. Should I really let some, let's be honest, minor personal problems deny our business of opportunities?

These strong feelings I portend to have about Facebook over the last year and a half are all for naught if I decide to start a page. Seems pretty weak of me to cave on something not so important in the grand position of personal and business stances. However, we're not talking about abortion or gun control here.

Gasp...am I a flip-flopper?

Or does it not matter in the grand scheme of business and promoting the brand? After all, this is a personal position, ultimately hurting no one in the process. The caveat being that the company consists of my father and I only, with my dad not really caring or able to deal with any of the online promotion. Hence, much of what I put out there is very personal.

I try to use this blog as a billboard, company news site and sounding board for my thoughts and questions. The Facebook thing has been riling me for months since we started a concerted marketing effort via Adwords and now with the announcement of graph search earlier this month, I'm even more confused. Clearly, this is something I have strong issues with, but am I hurting the business in the process?

Any suggestions in our comments section or twitter regarding whether or not a Facebook business page is a must would be greatly appreciated.

Is Having No Facebook Page Bad For Business?

Is having no Facebook page bad for your small business?

I hate Facebook with a passion I cannot describe in written language. On the other hand, I love my business and realize that trying to get online eyeballs means finding that place where everyone is hanging out the most. Sadly, that place seems to be Facebook.

We are on Twitter and it is my social network of choice, but most use Facebook for everything. The learning curve is lower than Twitter, so more use the site for their main hub. This annoys me, knowing full well that this is the world we live in and my judgment changes nothing. However, we all bitch and moan about something that we can't change. My crutch is hatred of Facebook.

A little history...

I once had a Facebook page. The one that most people have, jamming with asinine banter about who did what and why they're stupid. The kind where daily baby photos--of the same baby--trump the total number of photos taken of me in a lifetime. Oh yeah, and now everyone's parents can see what you do while out on a date, imbibing till blind and ending up on a strangers couch (not a personal experience). They see and ask about these things like they were in the same group of friends. And then there's the trolling.

I couldn't take it anymore. I needed to get out or suffer the consequences. Having no Facebook page has saved my meager brain from complete annihilation.

But can it help my business?

Running a tiny local sheet metal fabrication shop is hard enough. Finding business the old fashion way can work to gain a few customers, but I want to grow the company into the future. I need to concentrate locally, but where the most eyes are looking and that place isn't the local newspaper or radio.

I never read the local newspaper and pay for satellite radio. If I'm thirty-four years old and look online for everything, it seems logical that as time goes by the younger generation is doing the same and they are the ones who will eventually grow my business. They will be buying homes and installing heat and air conditioning. These are the people whom I need to appeal and make it as easy as possible for them to find me...online.

My point being, if the majority of young people find everything on the web and all have a Facebook page, then having no Facebook page will eventually hurt my company if growth is my ultimate goal.

But I really hate Facebook...

This is true. However, stubbornness will not help a growing and evolving business owner. I have to learn to roll with the punches because honey, I would like to actually own a home (sorry for the lyric change Mr. Zevon)

So do I need to give in and start a Facebook business page? Will it garner me the SEO and traffic to help my business get seen on that great internet ocean we dive into everyday?

I must admit I have wrestled with this for months, it's that hard a decision. I deleted my Facebook page years ago and the nightmares of stressful screen time have finally stopped. Is it worth the impending doom?

Will having no Facebook page hurt any online marketing push for my itty bitty business?

I would love any feedback.

To Market or Not To Market?

That is the question. What do you do when your budget is consistently prefaced with the same moniker as your category of business...micro.

For 20 years our company has been void of any kind of marketing with the exception of the age old, word of mouth. Where satisfied customers roar from the hilltops of the family barbecue, regaling their guests with stories of how great an experience they had with K & E Sheet Metal.

O.k...enough with the melodrama. However, word of mouth can be that powerful if your work ethic and quality of product can back it up.

Sometimes though, like the last few years has taught us, things can slow down very fast and like African Elephants in drought, we search the desolate lands to quench our growing thirst. That's when smaller companies like ours can suffer a slow and painful death, lacking the working capital to increase things like a marketing budget to help us find those stingy springs of profitable water.

So today when I received a call from a nice, well spoken young gentlemen I withdrew from my usual speech of no thank you and listened. He was looking for the marketing department of our little company and with a chuckle I remarked that he must have found them because I'm the only one here; the other possible choice was on a job site. He got to the point, explaining his general company function, words meandering through very professional--but unnecessary--sounding lines of this and that. All he really needed to say was niche SEO.

Not surprisingly, these are the majority of sales calls that get thrown our way recently. The days of trying to sell me the commodity or equipment I use to make a living seems to have gone by the wayside, online is king. That doesn't mean I don't receive calls from the former, they're just the minority in the monthly phone log.

My problem and dilemma is focused on the immense scope of online marketing, when K & E Sheet Metal can only realistically serve a 50 mile radius. This doesn't mean we don't understand the importance of a web presence, but is it the best choice for us. We love technology and the ease it brings to everyday life and business, but can our micro business thrive by focusing marketing dollars on the web.

In regards to this blog and getting the word out about what we do, the answer would probably be yes. Who doesn't love traffic to their website? However, this isn't exactly saucy women in thongs, posing erotically with sheet metal tools--although maybe it should be--so clicks will be at a premium.

When it comes to gaining and keeping new local customers, I'm not exactly sure which would be the best avenue. Newspapers, especially in this town, have drastically declined in readership, putting a big dent into who's eyeballs will see what services we can provide. Young people read the web, searching for what they need when renovating a house or office building, not the newspaper. Hence my dilemma. For now, I'm not sure how many of these iPhone wielding youngsters are searching in the Glens Falls, NY area for HVAC sheet metal fabricators. This is where I start to lean toward no when thinking of an online marketing budget.

Nevertheless, I will meet with this particular marketing company and see what they have to offer. They are local and willing to make the trip up this way to visit the fabrication shop. That says something and is a giant step up from most of the cold calls we receive on a weekly basis. Can they convince me that slapping down cash for online SEO marketing is the way to go? That is the ultimate question.